Reliable Data, Smarter Utilities: The Master Meter and PWS
As the demand for smarter, more efficient water infrastructure increases, utilities and property managers must adopt technologies that not only measure consumption accurately, but also provide real-time insights for better decision-making. Through its partnership with Master Meter, Phoenix Water Solutions (PWS) is bringing precision metering, data intelligence, and long-term system reliability to clients throughout the country.
Master Meter, a recognized leader in innovative water metering technology, and PWS, a trusted water solutions partner, together deliver end-to-end solutions for water system modernization.
The Challenge
Many municipalities and commercial properties were dealing with:
- Aged mechanical meters producing inconsistent or inaccurate readings.
- High rates of non-revenue water.
- No access to real-time consumption data or early leak detection.
- Manual meter reading processes that consumed time and labor.
- Difficulty implementing system-wide upgrades without disrupting daily operations.
To resolve these issues, clients needed a solution that could combine reliable technology with field expertise and support.
The Solution
Phoenix Water Solutions worked with Master Meter to implement a modern, smart-enabled metering solution using Master Meter’s Allegro AMI and Octave ultrasonic technologies—designed for utility-grade accuracy and scalable remote monitoring.
Key elements of the partnership included:
- Advanced Metering Deployment
PWS installed Master Meter’s smart meters, including ultrasonic and solid-state models, designed for high durability, low maintenance, and precision at all flow levels. - Automated Meter Infrastructure (AMI)
Integration with Master Meter’s Harmony® Encore platform allowed for automated data collection, remote reads, and real-time consumption tracking. - Project Execution & Field Coordination
PWS led on-site project delivery—including meter change-outs, testing, MEID validation, staging, backfilling, and coordination with local utility teams. - Customer Support and Post-Install Services
Together, Master Meter and PWS provided a responsive support system, including staff training, data validation, and long-term maintenance planning.
The Results
Projects powered by Master Meter and implemented by PWS delivered the following measurable outcomes:
Faster decision-making through real-time dashboards.
Scalable AMI deployment with minimal operational disruption.
Full transparency for both clients and their customers.
Metric
Results
Meter Accuracy
Exceeded 98% post-install
Leak Detection
Real-time alerts via AMI
Labor Hours
Reduced by 60–80%
Water Accountability
Highly accurate billing and usage records
Conclusion
Master Meter’s technology, when combined with Phoenix Water Solutions’ on-the-ground project expertise, provides a powerful path to modern water management. This partnership ensures accuracy, accountability, and efficiency across a wide range of property types and public utility systems.
To learn how your property or municipality can benefit from smart metering technology and expert field deployment, contact Phoenix Water Solutions today.
Empowering utilities with accurate data and actionable insights—every drop counts.
